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SOP-206

How to manage user access for Google Business Profile

Manage user roles and access for your Google Business Profile account

Type SOPs · PDF
Execution time 10 minutes
Last updated 29 March 2024
Who does this The owners of the Google Business Profile
Length 6 pages

Goal

To provide the appropriate Google Business Profile user access for clients, employees and contactors

Ideal outcome

By the end of this SOP, you should be able to add, remove, and edit user roles and access in your Google Business Profile

Why it matters

Providing the right user access to the right person in the Google Business Profile will help you save time and effort managing the business account

Before you start

You will need a Google Business Profile that is already set up and verified. Please refer to SOP 100 (web version): Set Up A New Google Business Profile account, if you have not done so

Key steps 8 steps

What is inside 9 headings

1 How To Change, Add or Remove Owners and Managers 8

  1. Sign in to the Google Account you will use to manage the Google Business Profile account.
  2. Ensure that you are on the right page labeled as “Google Business Profile Manager” and not your personal “Google Account”.
  3. Click on the verified business account that you would like to manage user access.
  4. Click on the 3 dots and select “Business Profile Settings”.
  5. Review the available users on your profile by clicking “Managers”.
  6. You will have two options. Either add a new user who is currently not part of the business account or select an existing user whom you want to change their current user role.
  7. To edit a user role, click on the user’s name > the pencil icon > select the appropriate user role for access > Save.
  8. If you are an owner, you can remove a user entirely by clicking on the “Remove manager” button. A manager role cannot remove nor add another manager.

The document 6 pages

The file is locked

It comes with the SOP Library.

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Up next · SOP-207 Transfer Google Business Profile Ownership Transfer Google Business Profile ownership to clients or other business owners Unlock to read