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SOP-043

Performing a social media audit

Analyze your and your competitors’ social media profiles, strategies, and performance and gain a better understanding of what’s working and what's not on your social media profiles.

Type SOPs · DOC
Execution time 5-10 hours
Last updated 26 March 2024
Who does this You, your social media manager, or a digital marketing agency you have hired

Goal

Analyzing your and your competitors’ social media profiles, strategies, and performance

Ideal outcome

You will gain a better understanding of what’s working on your social media profiles, as well as what they are not so great at. Further on, you will gain the same understanding when it comes to your competitors’ social media pages as well - and this will help you improve your own presence on the social networks

Why it matters

Social media is a crucial aspect of your digital marketing strategy, and running an in-depth audit is essential if you want to make the most out of your social media presence

Before you start

At least one social media account (Twitter, Facebook, Instagram, etc.), with at least one month of activity on them

Key steps 12 steps

What is inside 15 headings

1 Environment setup 1

  1. Open our Template 014: Social Media Audit Worksheet (web version) and make a copy. Use your copy as you move along the entire process.

2 Create your social media audit report 6

  1. Open your copy of the aforementioned worksheet.
  2. Go to the “Social Media Audit Report”.
  3. Repeat the following steps for each of your business’ social media accounts.
  4. Fill in the “Audience” section of the worksheet. Remember, you will have to update this on a monthly basis
  5. Fill in the “Content/ Engagement” part of the worksheet:
  6. Fill in the “Performance/ Value” part of the worksheet (extract this data from Google Analytics.)

3 Perform a Competitive Analysis 5

  1. Open your Template 014: Social Media Audit Worksheet (web version).
  2. Go to the “Competitive Analysis” sheet.
  3. Go to BuzzSumo. This is a tool to research content ideas and viral stories. This is a paid product but they offer a 30-day free trial, which you can use for the purpose of this SOP.
  4. Copy and paste your competitor’s URL in the search bar.
  5. Copy and paste the link to this piece of content into your spreadsheet.

The document DOC

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Up next · SOP-044 Starting a social media calendar Create a social media calendar to help you plan and track your business’ social media activity and never again ask "Hey guys, what goes on Facebook today?" Unlock to read