The TikTok pixel is properly installed without any technical issues
Why it matters
The TikTok Pixel allows you to track visitors who come from your TikTok ad campaigns. You can also track website visitor actions, like 'Pageviews' or 'Purchases' and create audience segments to retarget them
Before you start
You’ll need access to an active TikTok for Business account. Also, you’ll need access to Google Tag Manager (GTM) that was set up on your website. If you don’t have a TikTok For Business account, sign up here. If you haven’t set up Google Tag Manager, refer to the following SOPs: • SOP 004 (web version) to Set up Google Tag Manager on WordPress • SOP 065 (web version) to Set up Google Tag Manager on Shopify • SOP 066 (web version) to Set up Google Tag Manager on Squarespace
Key steps
22 steps
What is inside
26 headings
1Environment Setup2
Open a new browser window with your TikTok and Google Tag Manager account signed in.
Download the TikTok Pixel helper
2Install TikTok Pixel via Google Tag Manager13
Sign in to TikTok for Business.
Once signed in. Head to Events manager by clicking "Tools" followed by "Events".
Click "Manage" under Web Event.
Click on the "Create pixel" button. A pop up will appear:
Select "Partner setup".
Select "Google Tag Manager" as your TikTok partner and follow through the setup guide:
Your Google Tag Manager details will be automatically populated. Make sure you are selecting the correct Account and Container, if so click "Next".
Next, name your pixel.
Choose the correct container:
Select "Set up with Event builder".
Next, click "Publish" and continue setup.
By now, you should be able to see a new tag in your GTM account:
Next, switch on all configurations.
3Create a Page View event4
Click "Launch Event Builder" under step 5 "Set up events". You will be directed to a new tab.
Add your website URL and select an event type.
Select a tracking method and remember to click "Save".
Additional set ups
4Verifying the TikTok and Event Pixels are installed correctly3
Head over to your website after 30 mins and refresh a couple of times for the event pixel to kick in.
Click the "TikTok Pixel" helper in your Google Chrome toolbar, you should see both the TikTok and Event pixels are now tracked.
Now head back to TikTok's Event Manager and you’ll see the page view metrics are now tracked.