To perform an audit on your team or client’s ad account to determine opportunities to improve and issues to fix
Ideal outcome
You will be able to determine what’s working and not working on the ad account and setting your next steps when you take over the account
Why it matters
The results of this audit will get you acquainted with the ad account history, reveal the low-hanging fruits, and pave the way to a new media buying strategy
Before you start
You will need access to your client’s or your company’s Meta Business Suite and Ad Account
Key steps
20 steps
What is inside
25 headings
1Review ad account structure
2Review tracking set up13
Install the Meta Pixel Helper Chrome plugin.
Compile a list of URLs of the website you’re auditing:
For each URL on the list, check if the Meta Pixel is installed and firing correctly by following the “QA the Meta Pixel” section: SOP 005: Install Meta Pixel on Your Site (web version).
Also, check if the conversion tracking is set up correctly by following the “Check if conversions are tracking properly” section of SOP 017: Set up Facebook (Meta) Conversion Tracking (web version).
Next, review the UTM parameters by compiling a list of all landing page URLs from your ads.
To export all the landing page URLs, first, log in to Meta Ads Manager.
Hover your mouse to the top right panel and click "Columns: Performance" > "Customize columns".
Search for "URL parameters" in the search bar and tick the box. Then, click "Apply".
Next, select the campaign by ticking the box, click on the arrow next to the share icon button or “Export”, and click “Customize export”.
Name the report and select the appropriate format to export the report. It is recommended to include summary totals. Remember to click "Export" to proceed.
To ensure proper export of URL parameters, check if they are being logged properly to Google Analytics by following the “Check your UTM URLs” section of SOP 006: How to Create UTM Tracking URLs (web version).
Domain ownership verification - Make sure you have completed the domain ownership verification process by following SOP 097: Verifying ownership of your domain in Meta Business Suite (web version).
Conversion events prioritization - Please follow SOP 098: Configuring your Meta Ads conversion events (web version) if it’s not set up.
3Review audience and interest targeting4
First, review the current audiences being targeted.
Check if the ad set audience reach is too broad or too narrow.
Next, review audience segmentation.
Exclude existing customers (if applicable).
4Review ad copy and creative direction
5Review overall account performance3
Review current Ad Spend distribution by sorting the campaigns by “Amount Spent” and identify the high-spending campaigns along with their return on ad spend (ROAS) or Cost per Action (CPA).