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SOP-048

Creating an email address with your own domain name

Create an email address with your own domain name and contact clients and partners using a professional, branded email address

Type SOPs · PDF
Execution time 15 minutes
Last updated 26 March 2024
Who does this The person responsible for IT
Length 22 pages

Goal

Creating a custom email address using your own domain name

Ideal outcome

You and your team will be able to contact clients and partners using a professional, branded email address

Why it matters

Because all self-respecting businesses should have a custom, domain name-based email address

Before you start

This SOP covers 3 methods: • Using Dreamhost: For Dreamhost customers only. • Using cPanel: For any web hosts using cPanel (most web hosting companies use cPanel, ask your web host if not sure). • Using Google Suite: Works with any host

Key steps 24 steps

What is inside 31 headings

1 (Option 1) (Free) Create an email address using Dreamhost 7

  1. Go to your Dreamhost panel .
  2. Go to “Mail” → Manage mail.
  3. Click on the “Create New Email Address” button.
  4. Set up a password:
  5. Choose whether or not you want the system to send you daily warnings. It will do this when your inbox size reaches 10% of the limit (or 100MB, if that is smaller). If you want the system to do this, tick the box next to “Email me daily warnings”. If you don’t want the system to do this, un-tick the same box.
  6. Add email addresses you want to automatically forward your emails to. Enter them in the fields next to “List all email addresses to forward to, one per line”.
  7. Adjust the archiver settings according to your needs:

2 (Option 2) (Free) Create an email address using cPanel 3

  1. Login to cPanel.
  2. Go to the “Email” section of your cPanel account → “Email accounts”
  3. Follow these steps to fill in the form and create a new email account associated with your domain name:

3 Access Your Email

4 (Option 3) (Paid) Create an email inbox using Google Suite 6

  1. Head over to Google Suite’s page , and click ‘Get Started’:
  2. Fill out your basic business details and click “View next steps”:
  3. Fill out your account admin details and click “View next steps”:
  4. Enter your domain name (this will be what you will see after the ‘@’ symbol, i.e. emoji@llmdecode.com )
  5. Enter the username for your first inbox (this will be what you’ll see before the ‘@’ symbol, i.e: emoji@llmdecode.com ), this will also happen to be your Google Suite Administrator user, and then select a password.
  6. Enter details about your business and your payment information and click ‘Next’ → ‘Continue to Setup’:

5 Set Up G Suite 2

  1. You will be taken to a 3-step setup wizard, click “Start” on the first step:
  2. Add your remaining company employees (optional but recommended, you can do this later):

6 Verify your domain and set up email 1

  1. Click “Choose a different method” → “Add a domain host record (TXT or CNAME)”

7 Test your inbox 5

  1. Log into your email inbox by heading over to Gmail and using your new account credentials to log in. Remember: You have created those credentials in the first chapter of this SOP.
  2. Click “Compose” and send an email to another email address that you have access to (for instance, your old email address), send an email to that address. Why: With this test you are confirming that you are able to send emails from your new inbox.
  3. Open that other inbox and make sure you got that email:
  4. Now reply to that email (the reply will be sent to your new Google Suite inbox): Why: With this test you are confirming that you are able to receive emails in your new inbox.
  5. Now login to your new inbox and make sure you also got that email:

The document 22 pages

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