Goal
To create an alternate email address (alias) for a user in Google Workspace
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SOP-251
Create an Email Alias in Google Workspace
Create alternate email addresses for users to receive emails using additional usernames with the same domain
Type
SOPs · PDF
Execution time
5 minutes
Last updated
06 February 2025
Who does this
Google Workspace administrators
Length
4 pages
Ideal outcome
Users can receive emails sent to their new alias address, giving them an additional way to receive email
Why it matters
Email aliases allow users to have multiple email addresses without needing separate mailboxes, helping to organize and manage communications more effectively
Before you start
You will need admin access to Google Workspace
Key steps 10 steps
What is inside 12 headings
1 Creating an Email Alias 6
- Sign in to the Google Workspace Admin console at Google.
- In the Admin console, in the “Users” section, click on "Create an alternate email address".
- In the pop-up, enter the name of the user who needs the alias. And then click “Proceed”.
- "User Information" will now be displayed.
- Enter the desired username for the alias (the part before the @ symbol), and if you have multiple domains, select the domain on the dropdown. For example, enter “info” for info@llmdecode.com and then select the domain.
- Click "Save" to create the alias.
2 Verifying the Email Alias 4
- Return to the user's account page.
- Click "User Information" again.
- Check under "Email aliases" to confirm that the new alias appears on the list.
- Have the user check that they can receive emails sent to the new alias address after 24 hours.
The document 4 pages
The file is locked
It comes with the SOP Library.
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