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SOP-161

How to create buyer persona

Create a buyer persona based on real customer feedback and data

Type SOPs · DOC
Execution time 1 - 2 hours
Last updated 28 March 2024
Who does this Marketing Manager, marketing consultant, or any person responsible for marketing strategy for your business

Ideal outcome

Successfully create a buyer persona that you can use for your marketing campaigns

Why it matters

A well-designed persona based on real customer feedback and data reveals insight into how buyers buy and how you can reach this type of buyer

Before you start

You should have conducted customer interviews before you complete your buyer persona. If you haven’t done so already, follow SOP 160 (web version) on how to schedule and conduct customer interviews

Key steps 2 steps

What is inside 2 headings

1 Interview potential and existing customers

2 Fill out the buyer persona template

The document DOC

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